Hewlett-Packard
Infrastructure Specialist
August 2008 - present
Team lead for Storage Group responsible for VCS clustering, disaster recovery, disk SAN storage and tape backup SAN storage for three data centers. Sucessfully upgraded Solaris 8 infrastructure to Solaris 10. Performed multiple data migrations to new SAN storage equipment with zero downtime. Successfully performed production disaster recovery failover in two hours for multiple business applications. Developed custom VCS agents for application components not supported by the vendor. Developed scripts for maintaining configuration standards across 25 different VCS clusters.
Electronic Data Systems
Senior Systems Analyst
June 2004 - August 2008
Primarily responsible for the care and feeding of VCS and Cluster File System clusters in production and test environments.
Managed applications include Oracle, Shareplex, DB2, MQ Series, Weblogic and WebSphere.
Performed troubleshooting and root cause analysis of cluster issues with vendor, including one case which resulted in upgrading Storage Foundation Cluster File System software on all cluster systems.
Upgraded VERITAS Storage Foundation software from 3.5 to 4.1 to 5.0 on over 270 servers.
Implemented strong security practices on Solaris servers to protect financial applications.
Developed custom Jumpstart framework used to rebuild over 300 systems in a secure fashion.
Worked as liason between operations and project management team on multiple projects to integrate and deploy new servers.
Performed host-based data migration with zero downtime using VERITAS Foundation Suite. (EMC Symmetrix 8530's to DMX 3000 / 2000)
Developed custom scripts for SRDF / Storage Foundation integration for disaster recovery of financial application data.
d-tech corporation
Senior Systems Engineer
April 2002 - March 2004
d-tech enables companies to improve their data and application availability.
Responsible for pre/post sales support of clients and for internal company infrastructure.
d-tech projects included replacing company infrastructure with a Linux HA solution, including firewall, VPN, e-mail (anti-spam), DNS, web services, and Cisco/Foundry router configuration.
Client projects included design and implementation of multiple VCS clusters to support SAP, PeopleSoft and Oracle environments.
Designed ShadowImage implementations for zero downtime Oracle backups and environment refreshes.
Participated in development of Linux appliance for high availability, disaster recovery and backups for SMB market.
Acxiom
- Configured SunFire E15K, HDS 9980V and VERITAS DMP for maximum performance of Oracle database. Achieved 19 Gb/s sustained throughput.
KnowledgeBase Marketing
- Installed VERITAS NetBackup in Shared Storage configuration on a Sun L180 tape library.
Raytheon Systems Company
- Installed multiple VCS clusters to support SAP, Oracle and other third party party applications.
- Upgraded production VERITAS FirstWatch cluster to VCS 2.0 with minimal downtime.
The Dallas Morning News
- Configured multiple Solaris and Windows VCS clusters for two site GCM environment to provide site-to-site Disaster Recovery.
- Integrated multiple Oracle instances into VCS environment.
- Worked with VERITAS to debug GCM notifier defect that was sending thousands of e-mails per hour.
Verizon
- Developed technique for performing Oracle hot backups using Hitachi's ShadowImage with zero downtime on AIX for Verizon Directories.
- Developed technique for performing Oracle database refreshes of production databases using ShadowImage on AIX for Verizon Directories.
- Provided technical support for NetBackup installation for Verizon Long Distance.
- Installed multiple VCS clusters for SuperPages.com to support PeopleSoft/Oracle environment.
Collective Technologies
Senior Consultant
March 1999 - April 2002
Senior Consultant responsible for client's infrastructure computing systems, architecting and recommending solutions, deployment and support of infrastructure systems, documenting solutions and mentoring client system administrators. As a member of Collective, responsible for interviewing potential members, mentoring other members and sharing information using internal knowledge database.
Texas Instruments Education & Productivity Solutions
- Technical lead for team of consultants working with client to design and build development / test / production environments for Navigator project.
- Gathered requirements from client teams to design 3-tier data center for Navigator project.
- Designed and deployed highly automated Jumpstart server for installing Solaris and application software.
- Automated installation of Oracle 8i/9i, VERITAS Foundation Suite, VERITAS Cluster Server, Solstice Disk Suite and VERITAS Netbackup.
- Rearchitected previous incarnation of project to be highly available.
- Designed redundant Linux iptables firewalls.
- Documented Navigator project configuration, including system architecture, configuration and maintenance tasks.
- Work with vendors to purchase Sun hardware and VERITAS software.
- Provided system administration support for Oracle, BEA Weblogic and Interwoven Teamsite.
- Recommended and installed UNIX console terminal server, Lightwave 3200.
- Worked with client to push new code / content to test and production servers.
- Installed / configured SAN connections on Solaris systems.
- Interviewed various hosting providers to select a site for production environment.
- Developed a generic service level agreement (SLA) for projects.
- Developed automated scripts for creating Oracle database instances.
Hotwire.com
- Augmented and mentored existing System Administration staff.
- Performed CPU / memory upgrades in a Solaris production environment at co-location facility with no application downtime.
- Installed and configured 4 Sun racks, connecting to an APC Symmetra Power Array (UPS).
- Set up NIS, NFS, automounter, DNS, sendmail, and Jumpstart to establish a UNIX domain, and documented the configuration.
- Supported administrators to resolve networking issues with Sabre when the Web site was launched.
- Resolved various user problems related to cron jobs, shell scripts, and Oracle.
Disney Internet Group / infoseek.com
- Upgraded existing sendmail architecture to 8.11, supporting 12,000 e-mail addresses corporate-wide.
- Fixed various sendmail message header re-write rules.
- Implemented dual, redundant e-mail servers to accept incoming Internet e-mail and to relay it to various internal MS-Exchange and UNIX servers.
Genuity
- Installed Remedy ARWeb server.
Alcatel / Motorola
- Assisted with building the EMX Shared Network.
- Supported the design process and inner mechanisms of the UNIX, Windows NT, and networking portions of the Shared Network.
- Installed and configured Sun and Network Appliance systems.
- Automated Solaris installations using Jumpstart.
- Supported the design of the overall computer architecture for the EMX Shared Network.
- Designed and implemented a redundant NIS domain and a directory structure layout (automount).
- Designed custom Web pages for the Help Desk for account administration.
- Designed a single UNIX/Windows NT log-on for a Windows NT terminal server cluster.
- Designed and implemented redundant, round robin DNS and FLEXlm license servers.
- Designed a custom sendmail configuration for the Shared Network.
- Installed multiple third-party UNIX applications.
- Installed and configured an Apache web server and LSF.
- Setup redundant Windows NT DHCP server.
- Setup redundant NCD X terminal BOOTP servers using NCDware.
- Diagnosed Gigabit/OC-3 networking issues with the Alcatel networking group.
- Diagnosed Xylan Gigabit switch problem with Sun, NetApp and Xylan.
- Supported firewall groups, establishing secure high-speed communications between companies.
- Coordinated external resources, as needed, to accomplish project goals.
- Developed documentation for an EMX Shared Network architecture.
Dow Jones & Company
- Assisted the System Administration staff in day-to-day activities.
- Performed a hardware and software inventory of all Wall Street Journal Interactive servers.
- Automated the implementation of Explorer and SunScan scripts to check for Year 2000 compliance.
- Resolved Sun hardware problems, and replaced hardware when necessary.
- Installed Solaris on multiple servers.
- Wrote shell scripts (ksh, awk, sed, Perl) to aid local system administrators.
- Automated FTP data transfers through a firewall from an external client over the Internet.
- Monitored Legato backup tape drive status.
- Wrote scripts to monitor financial feeds for inactivity.
Associates First Capital Corporation
- Customized Remedy's ARWeb user interface, using JavaScript for the corporate Help Desk application.
- Developed a Perl CGI script, using ARSperl to perform Remedy reporting, and DBI and DBD libraries to perform Oracle reporting.
- Deployed a Web-based alphanumeric paging utility, corporate-wide, to support 1400 pagers.
Raytheon Systems Company / Texas Instruments
Senior Computer Systems Analyst
June 1993 - July 1997 - March 1999
Team leader for a 7-9 person team of system administrators responsible for providing computer support for a large defense contractor in a diverse multi-vendor environment using client-server technology. Supported systems include: Sun, SGI, NetApp, NCD, DEC Alpha, and Solbourne. Responsibilities include architecting a robust UNIX environment across these systems, performance tuning, NIS/DNS configuration and OS upgrades.
Defense Systems & Electronics Group, IT Computer Services
- Developed automated scripts to facilitate administration of 150+ UNIX workstations. (for resource monitoring and routine maintenance)
- Collapsed multiple NIS domains into single NIS domain to reduce administration overhead and facilitate resource sharing.
- Deployed UNIX Load Sharing Facility (LSF) to 100+ UNIX workstations.
- Mentored site-wide group of UNIX system administrators to facilitate knowledge sharing and establish common site-wide practices.
- Performed hardware upgrades for supported hardware as necessary.
- Consolidated distributed disk environment to centralized RAID NFS file servers (NetApp).
- Webmaster for site-wide UNIX web server running Netscape Enterprise Server. Created CGI scripts and JavaScript code for forms, as well as setup web areas for other groups.
- Created end-user web interface for submitting problem tickets to the mainframe problem tracking system.
- Created web based alpha-numeric paging utility.
- Converted fleet of UNIX systems from bridged to routed network. Performed several network upgrades (FDDI and Fast Ethernet).
- Setup redundant X-terminal bootp servers.
- Setup redundant FLEXlm license managers and developed web interface to FLEXlm/FLEXadmin. Automated FLEXlm license metrics collection.
- Setup network printers for multiple OS (UNIX,OpenVMS,NT) access.
- Developed LSF standards guide, X-terminal standards document and user guide with a team of other systems analysts.
- Deployed UNIX and X-terminal standards to entire organization.
